If you’re new here, you may want to subscribe to my Newsletter by using the form on top left and/or Subscribe to my RSS feed. Thanks for visiting!Obviously, one of the very most important steps in hiring a customer service representative is the interview. Although it is normal for the candidate of any interview […]

If your company finds that you have a quality customer service representative, you should make every effort to keep them. An appreciated employee is a happy employee, even if the job seems demanding. This doesn?t mean you have to pay them an ungodly amount of money to retain them, but there are lots of smaller […]